Cookie

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember your preferences, understand how you use the site, and provide a better experience. Cookies may be 'session' cookies (deleted when you close the browser) or 'persistent' cookies (remain on your device for a set period).

2. Cookies We Use

2.1. Strictly Necessary Cookies

These cookies are essential for the website to function. They cannot be disabled. They include:

• Language preference — remembers your selected language across pages;
• Cookie consent — stores your cookie consent choice so we don't ask again;
• Session management — maintains your login state in the admin dashboard;
• CSRF protection — security token that prevents cross-site request forgery attacks.

2.2. Analytics Cookies

With your consent, we use Google Analytics to understand how visitors interact with our websites. These cookies collect anonymized data about:

• Pages visited and time spent on each page;
• Traffic sources (how you found our website);
• Device and browser information;
• Approximate geographic location (country/city level).

Google Analytics is activated only after the user gives explicit consent via the cookie consent banner. IP anonymization is enabled. Data is used solely for improving our websites and understanding usage patterns and is retained for 26 months.

2.3. Advertising and Marketing Cookies

Với sự đồng ý đầy đủ của bạn ('Chấp nhận Tất cả'), chúng tôi sử dụng Meta Pixel (Facebook) để đo lường hiệu quả của các chiến dịch quảng cáo và tạo đối tượng tùy chỉnh. Điều này bao gồm cả cookie trên trình duyệt và chia sẻ sự kiện phía máy chủ thông qua Conversions API của Meta, có thể truyền dữ liệu như địa chỉ IP, thông tin trình duyệt và chi tiết về tương tác của bạn với trang web của chúng tôi đến Meta, và có thể được sử dụng để quảng cáo nhắm mục tiêu trên các nền tảng của Meta. Các công nghệ này chỉ được kích hoạt khi bạn đồng ý rõ ràng bằng cách chọn 'Chấp nhận Tất cả'. Để rút lại sự đồng ý, hãy xóa dữ liệu trang web đã lưu trong trình duyệt của bạn đối với trang web này, thao tác này sẽ đặt lại lựa chọn của bạn và hiển thị lại biểu ngữ đồng ý.

2.4. Third-Party Cookies

Some third-party services integrated into the platform may set their own cookies:

• The payment processor — may set cookies for payment processing and fraud prevention;
• Google Fonts — may set cookies when loading web fonts.

These third-party cookies are governed by the respective privacy policies of those services.

3. Cookie Consent

When you first visit our website, a cookie banner appears asking for your consent. You can:

• Accept all cookies — enables all cookie categories including analytics;
• Accept only necessary cookies — only strictly necessary cookies will be set;
• Withdraw or change your consent at any time — by clearing your browser's stored site data for this website, which resets your choice and shows the consent banner again.

Strictly necessary cookies do not require consent as they are essential for the website to function. Analytics cookies are only activated after you give explicit consent.

4. Managing Cookies in Your Browser

In addition to our cookie consent mechanism, you can manage cookies through your browser settings. Most browsers allow you to:

• View which cookies are stored on your device;
• Delete individual or all cookies;
• Block cookies from specific or all websites;
• Set your browser to notify you when a cookie is being set.

Please note that disabling essential cookies may affect the functionality of the website, including login, language preferences, and security features.

5. Cookies on Restaurant Ordering Websites

Restaurant ordering websites hosted through FoxiFood use the same cookie categories described above. The restaurant partner (as data controller) is responsible for implementing appropriate cookie consent mechanisms on their ordering website. FoxiFood provides built-in cookie consent tools to facilitate compliance.

Restaurant partners are responsible for privacy notices and cookie compliance on their own ordering websites. FoxiFood provides the technical infrastructure but does not determine the content or scope of the restaurant partner's privacy notices.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The date of the last update is shown at the top of this document. Material changes will be communicated through our website.

7. Contact

For questions about our cookie usage or to exercise your privacy rights, contact us at: support@foxi.food