Gestão de Encomendas por Telefone

As encomendas por telefone continuam a ser um canal de receita importante para muitos restaurantes. O FoxiFood permite registar encomendas telefónicas no mesmo sistema das encomendas online e QR — um painel, um fluxo de cozinha, um conjunto de relatórios. Sem mais notas em papel ou falhas de comunicação.

Beneficios Principais

Unified order management

Phone, online, and QR orders all in one system. No separate notebooks or spreadsheets — every order flows through the same dashboard and appears on the same kitchen screen.

Reduce errors

Digital entry eliminates misheard orders. Select items from the menu during the call, confirm totals, and the order goes straight to the kitchen — accurately, every time.

Complete order history

Every phone order is recorded and searchable. Track customer order history, see repeat patterns, and resolve disputes with a complete digital trail.

Same kitchen workflow

All orders appear on one screen or KDS regardless of how they were placed. Your kitchen team doesn't need to check multiple systems — everything is unified.

Revenue tracking

See phone vs. online vs. QR revenue in your analytics dashboard. Understand which channels drive the most business and optimize accordingly.

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Perguntas Frequentes

Can I enter phone orders into FoxiFood?
Yes. FoxiFood lets you enter phone orders directly into the system during the call. Select menu items, confirm the total, and the order appears in the same queue as online and QR orders.
Do phone orders appear on the kitchen display?
Yes. All orders — phone, online, and QR — appear on the same kitchen screen or KDS. Your kitchen team works from one unified order flow regardless of how the order was placed.
Can I track phone order revenue separately?
Yes. FoxiFood analytics let you compare revenue by channel: phone, online, and QR. You can see which channels bring the most business and optimize your operations accordingly.

Funcionalidades relacionadas

Gestão de pedidos Notificações Painel de administração