Self-Service Ordering

Self-service ordering lets your customers take control of their dining experience. Whether through QR codes at the table or a self-service kiosk at the entrance, guests browse the menu, customize their order, and pay — all without waiting for staff. It's the McDonald's kiosk experience, available to any restaurant.

Key Benefits

QR table ordering

Guests scan a QR code at their table with their phone camera. The menu opens in their browser — no app download needed. They browse, customize, and order directly from their seat.

Self-service kiosk mode

Set up a tablet at the counter or entrance as a self-ordering kiosk. Customers place their own orders, freeing your staff to focus on preparation and service.

No app download needed

Everything works in the customer's web browser. No app store, no registration barriers. Scan, order, pay — done in under two minutes.

Digital upselling

Automated suggestions increase average order value by 15-25%. "Add a drink?" "Upgrade to large?" — smart prompts that work every time, without training staff.

Reduce staff dependency

Customers order themselves, so you need fewer waitstaff during peak hours. Your team focuses on food quality and customer experience instead of taking orders.

Faster table turnover

No waiting for a waiter to take orders or bring the bill. Guests order when ready and pay instantly. Faster service means more customers served per shift.

Ready to get started?

Contact us and we'll help you launch your ordering platform.

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Frequently Asked Questions

Do customers need to download an app to use self-service ordering?
No. Self-service ordering works entirely in the customer's web browser. They scan a QR code or tap a kiosk screen — the menu opens instantly, no download needed.
How much does self-service ordering increase average order value?
Restaurants typically see a 15-25% increase in average order value thanks to automated upselling suggestions like 'Add a drink?' or 'Upgrade to large?'
Can I use self-service ordering alongside traditional waiter service?
Absolutely. Many restaurants offer both options. Guests who prefer ordering themselves use QR codes, while others can still order through your waitstaff.