Restaurant Ordering Systems: Which One Is Right for You?

Choosing an ordering system is one of the most impactful decisions for your restaurant. This guide compares your options — from delivery aggregators to white-label platforms — so you can make the right choice for your business.

Key Benefits

Aggregators: reach vs. cost

Platforms like Wolt and Bolt Food bring new customers but charge 25-35% per order. For many restaurants, the math simply does not work — especially for dine-in and pickup orders.

White-label: control vs. effort

Platforms like FoxiFood give you your own branded ordering website with low flat fees. You keep customer data, control the experience, and build a direct relationship with your guests.

The hybrid approach

Many restaurants use both: aggregators for discovery and delivery, plus their own ordering platform for repeat customers, dine-in, and pickup. This maximizes reach while keeping margins healthy.

Key factors to consider

Commission rates, branding control, customer data ownership, payment flexibility, multi-language support, and QR ordering capability. Evaluate what matters most for your specific situation.

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Frequently Asked Questions

Should I use FoxiFood or Wolt?

It depends on your needs. Use FoxiFood for dine-in, pickup, and repeat customer orders at minimal cost. Use Wolt for delivery logistics and new customer acquisition. Many restaurants use both.

What is a white-label ordering platform?

A white-label platform gives you your own branded ordering website (your logo, your domain, your design) without building it from scratch. FoxiFood is a white-label solution — your customers see your brand, not ours.

Who owns the customer data?

With FoxiFood, you own all customer data. With aggregators, the platform keeps the customer relationship and data. This matters for marketing, loyalty programs, and understanding your audience.